Ketchum Heating and Cooling has been the go-to HVAC contractor for Walker and the surrounding Kent County area since 2003. We handle residential and commercial heating and cooling, from a single-family home that needs a furnace tune-up to a commercial property with a full system replacement on the schedule. We built this business here, and our name is on every job. Whether you need a repair today or a new system installed this season, we bring transparent pricing with no hidden fees on any HVAC job. Affordable rates. Flexible timing. Reliable comfort. Call (616) 929-7829 for a quote.
We've handled everything from a quick tune-up to a full system swap, and the range of work we cover reflects what homeowners and businesses in this area actually need. Our everyday service list covers the full heating-and-cooling picture.
On the cooling side, we repair and service central air conditioning systems, diagnose AC units that have stopped cooling, and handle seasonal AC tune-ups before the summer heat arrives. We also install and replace full AC systems when a repair no longer makes sense.
For heating, we repair and service furnaces, heat pumps, and boilers. Whether the furnace stopped working on a cold morning or the heat pump is running but not keeping up, we diagnose the problem and get the system back on track. Boiler and hydronic heating systems are part of our heating work as well.
We install and replace full HVAC systems for homes and businesses that are ready for an upgrade or dealing with a system that has reached the end of its life. That includes standard split systems, heat pump systems, and ductless mini-split installations for spaces where running ductwork is not practical.
Beyond the equipment itself, we handle thermostat and smart thermostat installation and replacement, ductwork repair and sealing, and indoor air quality improvements including air filtration and air purifier installation. Seasonal maintenance and tune-ups round out the picture, whether that is a fall furnace tune-up before the cold sets in or a spring AC check before summer. We'll get the job done and the system running.
A home that heats and cools right is a comfortable home, and in this part of Michigan, the heating side of that equation carries most of the weight. Kent County winters are long and genuinely cold, and the services below reflect what comes up most often for customers in this area.
Walker winters are not forgiving. When a furnace stops working in January or February, it is an emergency, not a minor inconvenience. We respond quickly to furnace calls, diagnose the problem on-site, and get the heat back on. Same-day furnace repair is available when the situation calls for it.
When a furnace is beyond repair or simply too old to run efficiently, we handle full furnace replacements and new furnace installations. Work is performed by qualified HVAC technicians who know forced-air systems inside and out. We also offer fall furnace tune-ups and ongoing furnace maintenance to help catch problems before they turn into no-heat calls. No-pressure estimates, priced up front, on every furnace job.
Modern cold-climate heat pumps are rated to perform reliably down to roughly -15 degrees Fahrenheit, which makes them a genuine option for Michigan homeowners who want an efficient alternative or supplement to gas heat. Interest in heat pump installations has grown steadily in this area, driven by improved cold-weather performance and available efficiency incentives.
We install and replace heat pump systems, including ductless mini-split options for additions, garages, or rooms that need independent temperature control. We pull the permit. We install it to code. We stand behind it.
Forced-air heating pulls moisture out of the air, and Michigan winters are already dry. The result is low indoor humidity that affects comfort, causes static electricity, and can irritate skin and sinuses over a long heating season. A whole-home humidifier installed on the air handler and integrated with the existing ductwork adds moisture back into the air automatically, without the hassle of portable units.
We install whole-home humidifiers as part of a broader indoor air quality upgrade or alongside furnace and air handler work. It is a practical add-on that makes a real difference through a long heating season.
Getting your comfort back is easier than you think. When the heat stops working or the AC quits in the middle of a hot stretch, you do not need to wait days for a technician. We offer emergency HVAC service and same-day availability for urgent heating and cooling calls in Walker and the surrounding area.
No heat in the house. AC not cooling. System completely down. These are the calls we take seriously. Our technicians are available for after-hours and urgent-response situations, because a heating failure at night in a Michigan winter is not something that can wait until morning.
We handle emergency furnace repair, emergency heat pump service, and emergency AC repair. If you are searching for an HVAC technician available today, call us directly. We're one phone call from getting your comfort right. Call (616) 929-7829 now.
For residential and commercial HVAC work alike, we bring the same approach: show up on time, diagnose the problem accurately, and get the job done without the runaround. Homeowners call us for everything from a single repair to a full system replacement. Landlords and property managers call us when a rental unit needs heat or cooling restored quickly, because a tenant without heat is a problem that needs to move fast.
We work with property managers across the area who need a reliable HVAC contractor they can call for multiple units and varied schedules. Commercial clients trust us for heating and cooling repairs, system installations, and seasonal maintenance across office buildings, retail spaces, and light commercial properties.
Trusted by local homeowners and property managers for their heating and cooling, we handle the full range of residential and commercial work. Let us handle the install and the permits.
Pricing surprises are frustrating, and we work to avoid them. When you call for a quote, we give you a clear picture of what the job involves and what it will cost before any work begins. That applies to diagnostic calls, repairs, and full installations.
We provide HVAC estimates and quotes for every type of job, from a thermostat swap to a complete system replacement. If you are comparing contractors or trying to understand what a repair or new system might run, call us and we will walk through it with you. The diagnostic and service call process is straightforward, and we explain what we find before recommending a course of action.
Affordable HVAC service does not mean cutting corners. It means doing the job right the first time so you are not calling again next month. Experienced HVAC technicians. Code-compliant work. Professional service.
We have been serving Walker and Kent County since 2003, more than two decades of heating and cooling work in this community. When you call, you reach a local business that knows this area and stands behind its work. Every job is handled by qualified HVAC technicians who take the work seriously.
We are locally owned, and that means personal accountability on every service call and every installation.
We are based in Walker and serve customers throughout Kent County and the greater Grand Rapids metro. Our service area includes:
If you are nearby and need a local HVAC contractor, call us to confirm service availability in your area.
Yes. When a permit is required for a furnace replacement, heat pump installation, or other HVAC work, we handle it. We pull the permit, we install it to code, and we stand behind it. You do not need to track down the paperwork yourself.
The technician arrives, inspects the furnace, and runs a full diagnostic to identify what failed. Common issues include faulty igniters, failing heat exchangers, and blower problems. We explain what we find, give you a clear price, and get your approval before any repair begins.
We weigh the cost of the repair against the age and condition of the equipment. If the repair cost is high relative to what the furnace is worth, or if the unit has a history of repeated failures, we will tell you honestly that replacement is the smarter investment. You get a clear price on both options and no pressure to decide on the spot.
We start by sizing the system to match the actual heating and cooling load of your home or building. From there, we handle the full equipment installation, including any ductwork connections or, for ductless configurations, the line set and indoor air handler placement. We pull the required permits and complete the work to code.
Modern cold-climate heat pump models are rated to operate efficiently down to roughly -15 degrees Fahrenheit, which covers the temperature range Walker and Kent County see even in the coldest winters. They handle both heating and cooling from a single system, which is a practical advantage in a region where the heating season runs long but summer comfort still matters.
We install the humidifier at the air handler and integrate it with the existing ductwork and controls. The system adds moisture to the air automatically as it circulates through the house, so there is no daily maintenance required on your part. It is a practical upgrade during Michigan winters when forced-air heating pulls moisture out of the indoor air.
A fall furnace tune-up lets our technicians inspect the heat exchanger, test the igniter, check the flue, and catch worn or failing components before the heating season puts full demand on the system. Finding a small problem in October costs far less than an emergency repair in February. Regular maintenance also keeps the system running at rated efficiency.
Banging, squealing, and rattling from a furnace or air conditioner are signs that something mechanical has failed or is starting to fail. Banging often points to a loose or broken component inside the unit. Squealing can indicate a belt or bearing issue. Turn the system off and call us so a technician can diagnose it before the damage spreads.
We run a full diagnostic that covers both the equipment and the air distribution system. If the furnace or AC is performing correctly but certain rooms are still cold or warm, leaking or poorly sealed ductwork is often the cause. We inspect duct systems, identify where air is escaping, and seal or repair the affected sections.
Leaking ductwork allows conditioned air to escape into unconditioned spaces like attics, crawlspaces, and wall cavities before it reaches the rooms it is supposed to heat or cool. Sealing those leaks improves airflow to problem areas, reduces the load on the equipment, and can lower energy use over time. It is one of the most cost-effective improvements we make to an existing system.
Ketchum Heating and Cooling is ready to help with any heating or cooling job, residential or commercial, repair or installation, routine maintenance or emergency service. No-pressure estimates, priced up front, on every job we take. Call (616) 929-7829 for a quote or to schedule service.
We handle the full range of residential and commercial heating and cooling work in Walker and across Kent County, from a quick repair to a complete system replacement. Every visit starts with a thorough diagnostic, and every job is priced up front so you know what to expect before any work begins. Whether you are scheduling routine maintenance, dealing with a system that stopped working, or planning a new installation, the table below covers what we do and who each service fits best.
| System Service | What It Covers | Common Needs | Things to Know |
|---|---|---|---|
| Seasonal Maintenance & Tune-Ups |
| homeowners who want to keep their system running reliably before peak heating or cooling season | Annual maintenance catches small issues before they become breakdowns and helps the system run at full efficiency. |
| Heating & Furnace Repair |
| any home or building that has lost heat or is heating unevenly | We treat no-heat calls as urgent and offer same-day availability for heating failures in cold weather. |
| Ductwork Repair & Sealing |
| homes with uneven temperatures, high energy bills, or rooms that never reach the right temperature | Leaky ductwork can account for a significant share of heating and cooling loss; sealing it often improves comfort noticeably. |
| Furnace Repair & Replacement |
| Kent County homeowners dealing with a furnace that has failed or is approaching end of life | We give you an honest assessment of whether repair or replacement is the smarter call, with pricing for both options up front. |
| Whole-Home Humidifier Installation |
| homes running forced-air heating through a Michigan winter where indoor dryness is a recurring problem | A whole-home humidifier works automatically once installed and can improve comfort at lower thermostat settings. |
| AC Repair & Service |
| homeowners or businesses with an AC that is underperforming or not cooling | Catching a small refrigerant or airflow issue early usually avoids a more expensive repair later in the season. |
| Full System Installation & Replacement |
| homes or buildings with aging equipment that has reached the end of its useful life | A properly sized replacement system improves comfort and efficiency; we walk you through equipment options before any work begins. |
| Thermostat & Smart-Control Installation |
| homeowners who want better temperature control or remote access to their system | A thermostat upgrade is one of the simpler improvements that can meaningfully change how the system performs day to day. |
| Indoor Air Quality & Air Filtration |
| households concerned about allergens, dust, or air quality year-round | Improved filtration works alongside the existing HVAC system and does not require a separate standalone unit. |
| Cold-Climate Heat Pump Installation |
| homes that want efficient year-round heating and cooling without separate systems | Many current cold-climate models are rated to operate efficiently at temperatures around -15 degrees Fahrenheit, which suits West Michigan winters well. |
| Emergency HVAC Service |
| any situation where a system has failed and waiting is not a realistic option | We prioritize emergency calls and move quickly on no-heat situations during Michigan winters. |
| Heat Pump Repair & Installation |
| homes looking for a single system that handles both heating and cooling | Modern cold-climate heat pumps operate efficiently well below freezing, making them a practical choice in West Michigan. |
How do I know if my furnace or AC needs to be replaced rather than repaired?
Age, repair history, and the cost of the repair relative to the value of the equipment are the main factors. A system that is 15 to 20 years old and has needed repeated repairs is usually a better candidate for replacement than another round of fixes. We run a full diagnostic, give you an honest read on the equipment's condition, and price both options so you can decide without pressure.
What are the signs that my system has a refrigerant or airflow problem?
Warm air coming from the vents when the AC is running, ice forming on the coil or refrigerant lines, longer run times without reaching the set temperature, and unusual humidity indoors are all common signs. Weak airflow from registers can point to a duct issue, a dirty coil, or a failing blower. A technician can diagnose which is causing the problem on the same visit.
Why is one room in my house always hotter or colder than the rest?
Uneven temperatures usually come from duct leaks, blocked or undersized registers, a thermostat in the wrong location, or an HVAC system that was not sized correctly for the home's layout. We check the ductwork, airflow at each register, and the overall system performance to find the cause and explain what it would take to correct it.
Same-Day and Emergency Availability
When a furnace stops working in a Michigan winter or an AC quits on a hot day, we prioritize those calls and move fast. We offer same-day and emergency service for both residential and commercial customers throughout Walker and Kent County.
How often should I schedule maintenance and tune-ups?
Once a year is the standard for most systems. Heating equipment is best serviced in the fall before the season starts, and cooling equipment in the spring. If you run a heat pump year-round, annual service covers both modes. Regular maintenance keeps the system running efficiently and catches small issues before they turn into breakdowns.
Is HVAC installation and replacement work permitted and inspected?
Yes. We pull the permit, complete the installation to code, and the work goes through the required inspection process. Permitted work protects you as a homeowner and ensures the installation meets the safety and performance standards required in Michigan.
What does a seasonal tune-up actually include?
A tune-up covers cleaning the coils, burners, and key components, checking refrigerant levels, inspecting electrical connections and safety controls, testing ignition and heat output on heating equipment, and checking airflow and filter condition. The goal is to confirm the system is operating correctly and catch anything that could cause a failure during the season.
Upfront Quotes With No Surprise Fees
Every job is priced before any work begins, and the final invoice reflects what we quoted. We explain what the work involves, what it costs, and answer your questions before a technician picks up a tool.
How does a whole-home humidifier help during a Michigan winter?
Forced-air heating systems dry out indoor air over the course of a long heating season. That shows up as dry skin, static electricity, cracked woodwork, and respiratory irritation. A whole-home humidifier integrates with the air handler and adds controlled moisture to the air as it circulates. It operates automatically and can make the home feel comfortable at a lower thermostat setting.
What is the difference between a furnace and a cold-climate heat pump, and how do I choose?
A furnace burns fuel to generate heat and is a proven, high-output option for cold climates. A cold-climate heat pump moves heat rather than generating it and handles both heating and cooling from a single system. Modern heat pumps are rated to operate efficiently at temperatures well below freezing, which makes them a realistic option in West Michigan. The right choice depends on your home's setup, existing ductwork, and how you heat and cool the space. We size and explain both options before any work begins.
Code-Compliant Work on Every Job
We pull the permit, complete the installation to code, and stand behind the work. Every job, from a minor repair to a full system replacement, meets the standards required for safe, inspected HVAC work in Michigan.
What causes a system to short-cycle, and should I be concerned?
Short-cycling is when a system turns on and off more frequently than it should, running in short bursts rather than completing a full heating or cooling cycle. It can come from an oversized system, a refrigerant issue, a dirty filter restricting airflow, a failing thermostat, or a problem with the heat exchanger or compressor. It puts extra wear on the equipment and should be diagnosed before it leads to a larger failure.
Do I need to be home when the technician comes out?
For work inside the home, such as furnace service, air handler work, or ductwork repair, someone needs to be available to provide access. For exterior equipment like a condenser or heat pump unit, a technician can often perform the work without anyone present. If you have a specific situation, call us ahead of the appointment and we will work out the access details.
How does your pricing work, and will the estimate change once the technician arrives?
We provide no-pressure estimates priced up front before any work begins. If the scope of work changes based on what the technician finds during the diagnostic, we explain that and get your approval before adding anything to the job. There are no surprise line items on the final invoice. Transparent pricing with no hidden fees on any HVAC job is how we operate on every call.
Call (616) 929-7829 to schedule service, request an estimate, or talk through what your heating or cooling system needs. We are one phone call from getting your comfort right.
(616) 929-7829