For residential and commercial HVAC work alike, we handle the full range of heating and cooling needs a home or business runs into. Whether you need a quick repair, a seasonal tune-up, or a brand-new system installed, we have the experience and the equipment to get it done right.
Here is what we handle:
Our technicians work through the full diagnostic process on every visit, whether that means tracking down a refrigerant leak, diagnosing uneven temperatures and airflow problems, or inspecting the condenser, compressor, and air handler to find what is causing the issue. We do code-compliant HVAC work on every job, from a minor repair to a full installation. We'll get the job done and the system running.
A home that heats and cools right is a comfortable home, and when the system goes down, every hour matters. When a furnace stops working in the middle of a Michigan winter or an air conditioner quits during a summer heat wave, waiting days for a technician is not a realistic option.
We prioritize same-day and emergency calls for both residential and commercial customers in Walker and the surrounding area. If you have no heat, we treat that as the urgent situation it is. If your AC stopped working and the house is climbing in temperature, we move fast on that too. Trusted by local homeowners and property managers for their heating and cooling, we have built our reputation on showing up when it counts, not just when it is convenient.
Call (616) 929-7829 for same-day or emergency HVAC service.
Experienced HVAC technicians. Code-compliant work. Professional service.
West Michigan winters are long and cold. These are the services our Walker customers rely on most when the temperature drops and the heating system has to perform.
A furnace that stops working or starts blowing cold air is one of the most common calls we get in Kent County from October through March. When we arrive, qualified HVAC technicians run a full diagnostic to identify what failed, whether that is a faulty igniter, a failing heat exchanger, a blower issue, or something else entirely. We walk you through what we find and give you transparent pricing with no hidden fees on any HVAC job before any repair or replacement begins. If the furnace is aging or the repair cost makes a replacement the smarter call, we will tell you honestly and help you choose the right equipment for your home or building.
Modern cold-climate heat pumps are rated to operate efficiently at temperatures well below freezing, around -15 degrees Fahrenheit for many current models, which makes them a practical heating and cooling option in West Michigan. A single system handles both heating in winter and cooling in summer, which is a real advantage in a region where the heating season dominates but summer comfort still matters. Mini-split and ductless configurations are available for homes or spaces where running new ductwork is not practical. We size and install these systems to match the actual load of your home or building, and we handle the equipment installation from start to finish.
Forced-air heating systems pull moisture out of the indoor air, and after months of running the furnace through a Michigan winter, that dryness shows up as cracked woodwork, static electricity, dry skin, and respiratory irritation. A whole-home humidifier integrates directly with the HVAC system at the air handler, adding controlled moisture to the air as it circulates through the house. The result is more consistent comfort at lower thermostat settings, which can help with energy efficiency as well. We handle the full installation, including the connection to the air handler and the controls, so the system works automatically without any daily maintenance on your part. We're one phone call from getting your comfort right.
We've handled everything from a quick tune-up to a full system swap, and we bring the same attention to every job regardless of size.
Homeowners in Walker and Kent County rely on us for the full range of residential HVAC work. That includes routine maintenance, emergency repairs, thermostat and smart-control upgrades, ductwork repair and sealing, indoor air quality improvements, and complete system replacements when aging equipment finally gives out.
On the commercial side, offices, retail spaces, restaurants, and property managers throughout the area trust us for commercial heating and cooling repair, maintenance, and installation. We understand that a business cannot afford extended downtime when the HVAC system fails, and we schedule commercial work with that urgency in mind. We built this business here, and our name is on every job.
Getting your comfort back is easier than you think, and it starts with knowing what the work will cost before anyone picks up a tool.
We provide no-pressure estimates, priced up front, before any work begins. There are no surprise line items on the final invoice and no fees that appear after the fact. Every job is different. A diagnostic visit to find a refrigerant leak costs less than a compressor replacement, and a single-room mini-split installation is a different scope than a full system swap. We price each job based on what it actually involves, and we explain that to you clearly before we start. Transparent pricing with no hidden fees on any HVAC job is how we operate, on every call, for every customer. Let us handle the install and the permits.
Based in Walker, we serve homeowners and businesses throughout Kent County and the surrounding area. Our service area includes:
Customers in these communities can expect the same responsive service and up-front pricing we bring to every job in Walker. Whether you are a homeowner scheduling a furnace tune-up before winter or a property manager dealing with a system that stopped working overnight, we cover the area and we show up ready to work.
Call us at (616) 929-7829 and we will walk through the job with you. We provide no-pressure estimates, priced up front, before any work begins. You will know what the job involves and what it costs before anyone picks up a tool.
For urgent situations like a furnace that stopped working or an AC that quit on a hot day, we offer same-day service and emergency availability. For scheduled repairs, maintenance, and installations, we work around your timing. Call (616) 929-7829 and we will find an appointment that fits your schedule.
We confirm your appointment, and a qualified HVAC technician arrives at the scheduled time ready to diagnose or perform the work. The technician will walk through what they find and explain what the repair or installation involves before starting. You approve the work and the price before anything begins.
We price the job before any work begins, and we do not add surprise line items after the fact. Transparent pricing with no hidden fees on any HVAC job is how we operate on every call. If the scope of work changes based on what the technician finds, we explain that and get your approval before proceeding.
Yes. We handle heating and cooling work for homeowners, landlords, property managers, and commercial clients throughout Walker and Kent County. The same qualified technicians and the same up-front pricing apply to every job, regardless of property type.
We work with your schedule. If you need an early morning or later appointment, call us and we will find a time that works. Our operating hours run every day from 6:00 AM to 8:30 PM, which gives us flexibility to accommodate most scheduling needs.
Turn the system off and call us right away at (616) 929-7829. Strange noises and burning smells are signs that something has failed or is failing, and running the system can make the damage worse. We treat these as urgent calls and will get a technician out to diagnose the problem.
Repeated breakdowns are usually a sign that the equipment has reached the end of its useful life or that an underlying issue has never been fully diagnosed. We will run a thorough diagnostic and give you an honest assessment of whether a repair still makes sense or whether a replacement is the better long-term call. You will get a clear price either way, with no pressure to decide on the spot.
The price covers the diagnostic work, the repair or service performed, and any parts required for that job. We explain what is included before we start so there are no surprises on the invoice. If additional work comes up during the visit, we discuss it with you and get approval before adding anything to the scope.
Absolutely. The more information you can share, the faster we can zero in on the problem. Uneven temperatures, weak airflow from certain registers, and rooms that never reach the right temperature are all useful clues. Walk the technician through what you have noticed and we will factor that into the diagnostic process.
Call us ahead of time and we will work out the access details. For exterior equipment, a technician can often perform the work without anyone present. For interior access to the air handler, furnace, or ductwork, someone will need to be available or arrangements need to be made in advance.
Ketchum Heating and Cooling has been doing this work in Walker and across Kent County for more than two decades. We handle the full range of residential and commercial heating, cooling, and air quality services, and when you call, you reach a local business that knows this area and stands behind its work. We pull the permit. We install it to code. We stand behind it.
Call (616) 929-7829 to schedule service or request a quote.
We handle the full range of residential and commercial heating and cooling work in Walker and across Kent County, from a quick repair to a complete system replacement. Every visit starts with a thorough diagnostic, and every job is priced up front so you know what to expect before any work begins. Whether you are scheduling routine maintenance, dealing with a system that stopped working, or planning a new installation, the table below covers what we do and who each service fits best.
| System Service | What It Covers | Common Needs | Things to Know |
|---|---|---|---|
| Seasonal Maintenance & Tune-Ups |
| homeowners who want to keep their system running reliably before peak heating or cooling season | Annual maintenance catches small issues before they become breakdowns and helps the system run at full efficiency. |
| Heating & Furnace Repair |
| any home or building that has lost heat or is heating unevenly | We treat no-heat calls as urgent and offer same-day availability for heating failures in cold weather. |
| Ductwork Repair & Sealing |
| homes with uneven temperatures, high energy bills, or rooms that never reach the right temperature | Leaky ductwork can account for a significant share of heating and cooling loss; sealing it often improves comfort noticeably. |
| Furnace Repair & Replacement |
| Kent County homeowners dealing with a furnace that has failed or is approaching end of life | We give you an honest assessment of whether repair or replacement is the smarter call, with pricing for both options up front. |
| Whole-Home Humidifier Installation |
| homes running forced-air heating through a Michigan winter where indoor dryness is a recurring problem | A whole-home humidifier works automatically once installed and can improve comfort at lower thermostat settings. |
| AC Repair & Service |
| homeowners or businesses with an AC that is underperforming or not cooling | Catching a small refrigerant or airflow issue early usually avoids a more expensive repair later in the season. |
| Full System Installation & Replacement |
| homes or buildings with aging equipment that has reached the end of its useful life | A properly sized replacement system improves comfort and efficiency; we walk you through equipment options before any work begins. |
| Thermostat & Smart-Control Installation |
| homeowners who want better temperature control or remote access to their system | A thermostat upgrade is one of the simpler improvements that can meaningfully change how the system performs day to day. |
| Indoor Air Quality & Air Filtration |
| households concerned about allergens, dust, or air quality year-round | Improved filtration works alongside the existing HVAC system and does not require a separate standalone unit. |
| Cold-Climate Heat Pump Installation |
| homes that want efficient year-round heating and cooling without separate systems | Many current cold-climate models are rated to operate efficiently at temperatures around -15 degrees Fahrenheit, which suits West Michigan winters well. |
| Emergency HVAC Service |
| any situation where a system has failed and waiting is not a realistic option | We prioritize emergency calls and move quickly on no-heat situations during Michigan winters. |
| Heat Pump Repair & Installation |
| homes looking for a single system that handles both heating and cooling | Modern cold-climate heat pumps operate efficiently well below freezing, making them a practical choice in West Michigan. |
How do I know if my furnace or AC needs to be replaced rather than repaired?
Age, repair history, and the cost of the repair relative to the value of the equipment are the main factors. A system that is 15 to 20 years old and has needed repeated repairs is usually a better candidate for replacement than another round of fixes. We run a full diagnostic, give you an honest read on the equipment's condition, and price both options so you can decide without pressure.
What are the signs that my system has a refrigerant or airflow problem?
Warm air coming from the vents when the AC is running, ice forming on the coil or refrigerant lines, longer run times without reaching the set temperature, and unusual humidity indoors are all common signs. Weak airflow from registers can point to a duct issue, a dirty coil, or a failing blower. A technician can diagnose which is causing the problem on the same visit.
Why is one room in my house always hotter or colder than the rest?
Uneven temperatures usually come from duct leaks, blocked or undersized registers, a thermostat in the wrong location, or an HVAC system that was not sized correctly for the home's layout. We check the ductwork, airflow at each register, and the overall system performance to find the cause and explain what it would take to correct it.
Same-Day and Emergency Availability
When a furnace stops working in a Michigan winter or an AC quits on a hot day, we prioritize those calls and move fast. We offer same-day and emergency service for both residential and commercial customers throughout Walker and Kent County.
How often should I schedule maintenance and tune-ups?
Once a year is the standard for most systems. Heating equipment is best serviced in the fall before the season starts, and cooling equipment in the spring. If you run a heat pump year-round, annual service covers both modes. Regular maintenance keeps the system running efficiently and catches small issues before they turn into breakdowns.
Is HVAC installation and replacement work permitted and inspected?
Yes. We pull the permit, complete the installation to code, and the work goes through the required inspection process. Permitted work protects you as a homeowner and ensures the installation meets the safety and performance standards required in Michigan.
What does a seasonal tune-up actually include?
A tune-up covers cleaning the coils, burners, and key components, checking refrigerant levels, inspecting electrical connections and safety controls, testing ignition and heat output on heating equipment, and checking airflow and filter condition. The goal is to confirm the system is operating correctly and catch anything that could cause a failure during the season.
Upfront Quotes With No Surprise Fees
Every job is priced before any work begins, and the final invoice reflects what we quoted. We explain what the work involves, what it costs, and answer your questions before a technician picks up a tool.
How does a whole-home humidifier help during a Michigan winter?
Forced-air heating systems dry out indoor air over the course of a long heating season. That shows up as dry skin, static electricity, cracked woodwork, and respiratory irritation. A whole-home humidifier integrates with the air handler and adds controlled moisture to the air as it circulates. It operates automatically and can make the home feel comfortable at a lower thermostat setting.
What is the difference between a furnace and a cold-climate heat pump, and how do I choose?
A furnace burns fuel to generate heat and is a proven, high-output option for cold climates. A cold-climate heat pump moves heat rather than generating it and handles both heating and cooling from a single system. Modern heat pumps are rated to operate efficiently at temperatures well below freezing, which makes them a realistic option in West Michigan. The right choice depends on your home's setup, existing ductwork, and how you heat and cool the space. We size and explain both options before any work begins.
Code-Compliant Work on Every Job
We pull the permit, complete the installation to code, and stand behind the work. Every job, from a minor repair to a full system replacement, meets the standards required for safe, inspected HVAC work in Michigan.
What causes a system to short-cycle, and should I be concerned?
Short-cycling is when a system turns on and off more frequently than it should, running in short bursts rather than completing a full heating or cooling cycle. It can come from an oversized system, a refrigerant issue, a dirty filter restricting airflow, a failing thermostat, or a problem with the heat exchanger or compressor. It puts extra wear on the equipment and should be diagnosed before it leads to a larger failure.
Do I need to be home when the technician comes out?
For work inside the home, such as furnace service, air handler work, or ductwork repair, someone needs to be available to provide access. For exterior equipment like a condenser or heat pump unit, a technician can often perform the work without anyone present. If you have a specific situation, call us ahead of the appointment and we will work out the access details.
How does your pricing work, and will the estimate change once the technician arrives?
We provide no-pressure estimates priced up front before any work begins. If the scope of work changes based on what the technician finds during the diagnostic, we explain that and get your approval before adding anything to the job. There are no surprise line items on the final invoice. Transparent pricing with no hidden fees on any HVAC job is how we operate on every call.
Call (616) 929-7829 to schedule service, request an estimate, or talk through what your heating or cooling system needs. We are one phone call from getting your comfort right.
(616) 929-7829